RS232 / 485 / 422 Serial Converters
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Conditions of Use

EFFECTIVE JULY 7th, 2009

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

CONDITIONS OF USE

Welcome to our e-commerce website presented to you by LG Solutions, Inc. Data-Converters.com and its associates provide their services to you subject to the following conditions. Product purchased from Data-Converters.Com is subject to these terms and conditions. Please read them carefully. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this site.

WARRANTY AND RETURNS

CommFront's products have proven to be reliable. All CommFront's hardware products sold from this website come with a 30-day money back guarantee and a 5-year warranty from the date of purchase. Products that are damaged or modified are not covered. Seller will, without charge, repair or provide a replacement for any of the products which prove to be defective in materials or workmanship within five (5) years from the date of purchase ("Warranty Period").

If, within the Warranty Period, Buyer discovers a defect in materials or workmanship which interferes with the operation of any product, Buyer must promptly notify Seller, in writing, of such defect. Seller's sole obligation to Buyer under this Warranty is to repair and correct any defect in material or workmanship, or provide a replacement product to Buyer. Seller's decision with respect to the applicability of this Warranty to any defect shall be final and conclusive. Seller reserves the right to require Buyer, at Buyer's sole cost and expense, to return any defective product, including any alterations made thereto, Seller's store in Maryland.

Seller does not warrant against abrasion, corrosion or erosion. Seller shall not be liable to Buyer or to any other person for work done or repairs made, to remedy any defect, by any person who is not an authorized representative of Seller, unless Seller's written consent is first obtained by Buyer. This Warranty does not apply to, and is rendered null and void by, any product which, after leaving Seller's store: (a) is repaired or altered without Seller's prior written approval; (b) is the subject of improper storage, installation or operation; (c) is the subject of intentional or negligent misuse, misapplication, neglect or accident; or (d) is not used, repaired or altered in accordance with Seller's written instructions.

Seller expressly reserves the right to declare this Warranty null and void upon Buyer's failure to make full and timely payments with respect to any products purchased by Buyer from Seller, in which event all of Seller's obligations, and Buyer's rights, under this Warranty, shall immediately terminate.

SHIPPING POLICY

LG Solutions, Inc. provides worldwide shipping for CommFront products. Given availability of items ordered, domestic orders are normally shipped the next business day unless, expedited shipping options are selected. Large quantities or custom orders may take longer and customer will be notified of ETA. Express shipping options are available. Estimate of cost and delivery method are available before you approve your purchase when you check out on our website Data-Converters.com. Shipping & handling costs are not refundable once service is rendered. For international shipping, it's Buy's responsibility to pay for duties, tax, clearance entrance fee, if there is any.

RISK OF LOSS

All items purchased from Data-Converters.com are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURN POLICY

Satisfaction guaranteed! You may return items sold by Data-Converters.com within 30 days of purchase for a refund (less shipping and handling charges) by the same method in which payment was received, if the product is undamaged and in original packaging. Shipping charges and any duties, tax, or brokerage fees are customer's responsibility.

Please complete the RMA form to get allocated a RMA number, returns shall only be accepted when a valid RMA number has been issued. RMA numbers are valid for 14 business days after receipt.

Please note that we are unable to exchange items unless you received a damaged, defective, or incorrect item. In addition, we can only issue partial refunds for the return of any item that is not in its original condition, is damaged or has missing parts.

All custom orders are non-returnable and non-cancelable.

All orders with discounted pricing are non-returnable and non-cancelable.

RMA form - Please complete and email the RMA form back to us.

REFUND POLICY

We can process returns and refunds only for items directly purchased from and fulfilled by Data-Converters.com, such return and refund requests must be done within 30 days of purchase. Note: Software, shipping & handling costs are not refundable once activated, license code delivered, or service is rendered.

We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days upon receiving your return. However, please note that we do not issue refunds after 30 days of purchase.

COPYRIGHT POLICY

All content included on this site, such as text, graphics, logos, images, video clips, digital downloads, data compilations, and software, is the property of LG Solutions, Inc. and associates or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of LG Solutions, Inc. and associates, with copyright authorship for this collection by LG Solutions, Inc., and protected by U.S. and international copyright laws.

PRODUCT DESCRIPTIONS

LG Solutions, Inc. and its associates attempt to be as accurate as possible. However, LG Solutions, Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by LG Solutions, Inc. itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY LG SOLUTIONS, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. LG SOLUTIONS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LG SOLUTIONS, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LG SOLUTIONS, INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LG SOLUTIONS, INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LG SOLUTIONS, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

LG SOLUTIONS, INC.íS AGGREGATE LIABILITY HEREUNDER, WHERE BY CONTRACT, TORT OR OTHERWISE SHALL NOT EXCEED THE REPAIR OR REPLACEMENT OF EQUIPMENT WHICH IS FOUND BY LG SOLUTIONS, INC. TO BE DEFECTIVE EQUIPMENT AND IS WITHIN THE LIMITS OF THE WARRANTY, REGARDLESS OF ANY CLAIMS MADE.

FOR THE AVOIDANCE OF ANY DOUBT, LG SOLUTIONS, INC. AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES, PUNITIVE OR OTHERWISE, PERSONAL INJURY, DEATH, ECONOMIC LOSS, INTERRUPTION OF SERVICES, LOSS OF BUSINESS OR ANTICIPATORY PROFITS OR ANY LOSS CAUSED OR ALLEGED TO BE CAUSED DIRECTLY OR INDIRECTLY BY ANY LG SOLUTIONS, INC. PRODUCTS. IT IS THE RESPONSIBILITY OF THE PURCHASER TO DETERMINE THE SUITABILITY AND COMPATIBILITY OF EACH LG SOLUTIONS, INC. PRODUCT FOR INTENDED USE.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

You agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and LG Solutions, Inc. or its associates.

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by emailing us at: policy@data-converters.com

Copyright © 2009 LG Solutions, Inc. All rights reserved.

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